This 10-week program (approx. 25 hrs./week) is designed to teach customer service representative skills needed for entry-level employment in the customer service industry. Participants will develop abilities in telephone-based work, active listening, and communication.


▪ MS Office Suite Programs (optional)
▪ Telephone Customer Service
▪ Soft Skills
▪ Contact Flow
▪ Role Playing
▪ Stress Management
▪ Employment Workshops

Provincial Certified Courses

▪ Customer Service Professional Training

Programs and contents are subject to change.

Eligibility Requirements here


If you are interested in our training programs or courses, please complete the TRAINING APPLICATION.


Please refer to our FAQ.